FAQ

FAQ

ORDERS & SHIPPING

How long does shipping take?

Standard shipping takes 5–10 business days within Europe. International orders may take 10–20 business days depending on destination.

Do you ship internationally?

Yes, we ship worldwide. Shipping costs are calculated at checkout based on your location.

Can I track my order?

Yes. Once your order ships, you will receive a tracking number by email.

RETURNS & PRODUCTS

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn and in original condition. Contact us at hola@idnt.es to start a return.

Is your cotton really organic?

Yes. All our cotton is GOTS certified organic — grown without toxic pesticides or GMOs, using sustainable farming practices.

How do I find my size?

Each product page includes a detailed size guide. Our clothing is unisex and designed to fit all bodies. When in doubt, size up.